Return Policy for 0 Minute School

Effective Date: 26/12/2024

At 0 Minute School, we are committed to providing a high-quality learning experience. However, if you are not fully satisfied with your purchase, our Return Policy ensures you have options for a refund or exchange. Please read the following guidelines carefully.

1. Digital Products (eBooks, Online Courses, Subscriptions)

Eligibility for Refunds:

• Refunds are available for digital products such as eBooks, online courses, and subscriptions under the following conditions:
  • The refund request is made within 7 days of purchase.
  • The product has not been accessed or downloaded (for eBooks or course materials).
  • For subscriptions, refunds apply only if the service has not been used during the refund period.

Non-Refundable Cases:

• Refunds are not provided for:
  • Fully accessed or completed courses.
  • Downloaded eBooks.
  • Promotional offers, discounts, or free trials.

2. Physical Products (Books, Merchandise, etc.)

Eligibility for Returns:

• Physical items can be returned if:
  • The return request is made within 14 days of receiving the product.
  • The item is unused, undamaged, and in its original packaging.
  • Proof of purchase is provided (e.g., order confirmation, invoice).

Return Process:

1. Contact our support team at [email protected] with your order details and reason for return.
2. We will provide instructions on how to ship the product back.
3. Once we receive the item and inspect it, we will process your refund or exchange.

Non-Returnable Cases:

• Returns are not accepted for:
  • Damaged items due to improper handling by the customer.
  • Products purchased through third-party sellers.

3. Refund Process

• Approved refunds will be processed within 7-14 business days.
• Refunds will be issued to the original payment method.
• For physical product returns, the cost of return shipping may be deducted from the refund unless the return is due to an error on our part (e.g., wrong item sent, defective product).

4. Exchanges

• Exchanges are available for defective or damaged physical products. Contact us within [Insert Timeframe, e.g., 7 days] of receiving the item, and we will arrange for a replacement.

5. Contact Us

If you have any questions or concerns about this policy, please reach out to our support team:

• Email: [email protected]
• Phone:
  
• Address:

We value your satisfaction and will do our best to address any issues you may have. Thank you for choosing 0 Minute School for your learning journey!